Poly Voyager Free 60+ UC True Wireless Earbuds (Plantronics) – Noise-Canceling Mics for Clear Calls – ANC – Smart Charge Case w/Touch Controls–Works w/iPhone,Android,PC/Mac,Zoom,Teams–Amazon Exclusive

--Setup & initial impression--I was nervous after first receiving this product. The build quality seems great, but the setup experience was a little clunky. Not bad necessarily, but that's only because I've setup several bluetooth earbuds so I know what I'm doing. I was expecting clearer instructions, but overall it was intuitive enough. However, what really worried me was that the left earbud arrived without a charge. That shouldn't happen. Also, the QR code on the screen didn't work, although the one on the outside wrapping worked.--Audio & mic--Given that setup was less than stellar, I was concerned about audio quality and general use. Good news - these Poly earbuds have exceeded all my expectations. First of all, I didn't purchase these earbuds for listening to music. I have Airpod Pros, the Airpod Max, Bose, etc. However, the audio quality is actually really good. It's not Bose level, but the Polys are a close third following the Airpod Pros. In terms of call quality, hands down, these are giving me the best call quality possible from wireless earbuds. Both from my iPhone, and through Teams. I've tried nearly every headset and earbuds available, so I know the earbud design will never be quite as good as traditional headsets, but these Polys do a really good job of keeping my audio and voice clear even when I'm in relatively loud environments (offices, airports).--Ear comfort--10 out of 10. I'm picky, but these are great.--Controls & general use--Really good. I can seamlessly switch across devices, which I didn't intend to be doing so much, but I'm now doing all the time because the audio quality is good and they're comfortable to wear. The on-earbud controls are lacking though. Really, from the earbud itself, you can only pause/play, pickup/end calls, and engage a voice assistant (Siri, Alexa, etc.). The case is easy to use and works really well though.--Other--I had to do some digging to confirm, but the buds are IP54 rated. It's odd that isn't more prominent because the IP rating is important to me, personally. It would be cool if the case also had an IP rating.

See my review for the MOST disappointing product I ever bought; the earpiece from this same company called the Poly Voyager 5200.For this set of garbage,however, I can't believe I can only rate down to a 1 star. It deserves zero stars. This was junk. It had promise, at first. But the fit was nonexistent. Absolutely the worst "fit" I ever have experienced with earbuds. Will not go in the ear. Period. No way no how. So sometimes just chewing my jerky while operating farm equipment would cause one of them to literally fall out of my ear. Mainly because I could basically not even feel whether they were still on there or not. They literally just sat there dangling out of my ears. Forget trying to lean over and pick something up. Bloop. Right in the sand. But the promise I mentioned was with the sound. They did have quite nice sound, just not worth trying to hold both earbuds in my ears while trying to operate farm equipment or bale hay. A little hard to do that with both hands stuck to the side of your head trying to hear the song you are listening to. And don't even get me started on the voice microphones. Supposed to be the best in the industry. Not even close. Just plain ole barely does get it where the person on the other end of the call can understand some of what I say. Especially if my hands were there trying to hold them in my ears so I could hear them saying "I can't hear you, it must be breaking up". Unbelievably infuriating. Then, every couple hours I had to put them in the case to recharge. Terrible battery "life". More like battery moment. But maybe half the time I put them in the charging case, the left earbud would not even make a connection with the 1930's-era design of the contact points between the buds and case. Were these just supposed to be partly nostalgic? This is the 2020's for crying out loud. Why do these things not have induction charging, especially for the price? Dumb. So, the left earbud hardly ever was charged when I'd pull them out to use them. @#$#$$@#@!!!! I'd be so mad. Even after sitting there overnight. Man. I literally got out of my pickup once and grabbed my 16# sledgehammer to do these things in, but then remembered how much I'd paid for them. And how long I'd been eyeing this brand for their supposed quality of mic noise cancelling for running equipment. Like finally getting to marry your high school crush, and then she dies of cancer a week later. Okay, maybe not quite that bad, but still on the same order of WTF. But what finally sent me over the edge was when that left earpiece, that already sucked even worse than the right one, just up and decided it would not ever again connect to the charging case. Not ever again. And it was only a few minutes later that it literally died. Not able to charge. I had done everything they asked. Downloaded the app. Reset. Off. On. Recase. Re-sync. Dead. That's it, I am throwing this junk in the garbage, along with my Dad's Poly Voyager 5200 earpiece that was even worse than these, and I will never purchase another product from this company again. I am going back to the Delton earpieces we had before. Not bad, and they actually fit and work quite well. Some of the better ones I ever had. For earbuds, I am going back to my Jabra Elite 7 Pro's because they sound amazing. And they work so good. Noise cancelling is great. But they just do not have any noise filtering for the microphone. So I cannot make calls with them unless I am in a library sitting next to the librarian. Forget it on a farm tractor. Nevertheless, a thousand times better product than this garbage from Poly. Just wanted everyone on Amazon to know my experience with these Plantronics/Polycom products was nothing but a total disaster, and maybe even a rip-off.

There's a lot to like with the Free 60, but the issues and call quality don't really match the price point and overshadow the good. I purchased these as soon as they were available to replace my lost 5200.For me, sound is great on a set of buds but I need call quality to be even better. I know there will probably never be zero noise reduction while taking a call outside or in a coffee shop (the 5200 was very close), but these earbuds don't even come close to noise reduction. Any gust of wind or car passing in a distance can be heard clearly. Call/mic quality is simply lacking. Popping sound when closing car door. Sounds of clicking from the adaptive ANC when on a call (stopped when turning off ANC or changing to Standard). Also had to constantly reposition the buds to be heard better. This wasn't just a one time thing either. Almost every call I had to do some type of shifting, repositioning, or removing.But there's a lot good here too. Premium quality, good sound, good ANC, friendly app, and excellent case with great features!I've had several Poly headsets so I know the brand is synonyms with quality so I didn't mind the high price point. Maybe these issues will eventually get fixed or improved with updates. But, for now, I'll have to pass and get these returned for something with better call quality.